Security Provisioning Sr Associate

  • Phoenix Az
  • 12/10/2022
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Date: Sep 22, 2022

Location: Phoenix, AZ, US

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Company: NTT DATA Services

Req ID: 212905 

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Security Provisioning Sr Associate to join our team in Phoenix, Arizona (US-AZ), United States (US).

This is a remote position based in the US. Work hours will be based on Central Time.

Role Responsibilities:

  • Work directly on Active Directory and other client customized application for user account provisioning and de-provisioning
  • Troubleshoots access problems and implements security policies and procedures
  • Responsible for working on Remedy queues for customer requests in FIFO basis unless directed by Team Lead or Manager or any authorized person
  • Will need to work directly under the supervision of a Team Lead or Manager
  • In some specific situations, he/she needs to directly work with ISM/CDE of the account along with the Manager
  • Timely reporting of issues to management and proactive approach for problem solving
  • Responsible for Quality issues and find ways to mitigate gaps in process to avoid quality issues
  • Ensure all Service Management procedures are being followed by him/her and the entire team
  • Builds deeper understanding of processes, procedures, customers and organization
  • Assists program or process development and implementation
  • Develops solutions to a variety of problems of moderate complexity
  • Applies research, information gathering and analytical and interpretation skills to problems of diverse scope
  • Works on assignments where considerable judgment and initiative are required in resolving problems and making choices, recommendations, or decisions
  • Involved with local or business specific engagement initiatives in support of broader programs
  • Assumes responsibility to improve service, efficiency and quality of work
  • Contributes to area by ensuring quality of output

Required Qualifications:

  • 2+ Years’ experience in Identity Access Provisioning
  • Active Directory experience

Highly Preferred Skills:

  • Experience on working on BMC Remedy is a plus
  • Should have excellent communication skills
  • Familiar with a variety of the field's concepts, practices, and procedures
  • Relies on extensive experience and judgment to plan and accomplish goals
  • Good working knowledge and demonstrated ability utilizing systems, tools and procedures to accomplish job
  • A wide degree of creativity and latitude is expected
  • Builds deeper understanding of processes, procedures, customers and organization

About NTT DATA Services

NTT DATA Services is a global business and IT services provider specializing in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services. We are part of the NTT family of companies, a partner to 85 % of the Fortune 100.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Nearest Major Market: Phoenix Job Segment: Consulting, Technology

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