Administrative Assistant III, Social and Behavioral Sciences...

Job Description


Department Information

Description of Job

FAIR LABOR STANDARD ACT DESIGNATION (FLSA): The FLSA designation for this position is nonexempt, therefore would be eligible for overtime.

This position is located at the Westminster Campus.

At Front Range Community College (FRCC), the Social and Behavioral Sciences (SBS) department prepares students for a variety of social science careers. As the Administrative Assistant III in the SBS department, you will provide administrative support for the chair, faculty, and staff of the SBS Department, as well as other FRCC internal and external customers. You will supervise student employees: hiring, training, and helping to develop their basic professional workplace skills. You will provide department program support by organizing meetings, managing purchases, presenting at department orientations and recruitment events.


SBS Chair Support
Provide general clerical and administrative support for the chair of the SBS department by scheduling appointments, contacting students and instructors, collecting load and evaluation forms from faculty, scheduling department and other meetings, compiling schedules and checking for accuracy, keeping track of deadlines and communicating this information to faculty/instructors, completing paperwork for purchases, budget, travel, instructional and administrative needs, secure interpreting services for any meetings, training, classes, and events for the deaf faculty, instructors and staff, make purchases and reallocate expenses, updating and maintain budget records. SBS Faculty/Instructor & Staff Support
Provide administrative support for the SBS faculty/instructors on tasks such as FLAC requests, book orders, and typing documents, scheduling meetings, collecting data and communicating with other departments. Assist faculty with completing forms, course schedule, communicating with instructors as needed.
Places and follows up on work orders for the department. Schedules rooms for meetings and department events. SBS Program Support
Provides clerical and administrative support for programs in the department by contracting with interpreter services to provide interpreters for meetings as needed, organizing advisory board meetings, supervising student employees, managing PCard purchases for programs, arranging and advertising for program events, orientations, graduation activities and guest presenters. May be asked to present orientations or recruitment events for the programs,
Coordinates prospective student information and recruitment by compiling program information and application packets, responding to inquiries about programs, and maintaining a student database.
Answers the phone and handles student questions, accepts assignments and communication from students for instructors and refers students to appropriate resources.

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Thirty-six months (36) of higher level clerical experience. The primary function of your job must be clerical. Effective verbal and written communication skills are necessary for success in this position. (Part-time experience will be pro-rated). Do not use "SEE RESUME" statements on the application; your application must be completed in detail documenting your experience.

College, university, from an accredited institution may substitute for the clerical experience as listed above on a year for year basis. (A COPY OF YOUR TRANSCRIPT VERIFYING THE REQUIRED CREDITS MUST BE RECEIVED BY APPLICATION DEADLINE, IF SUBSTITUTION IS USED TO MEET THE MINIMUM REQUIREMENTS)

Supervising student staff: Hiring, training, coaching, and supervising students; following through on accountability and expectations; providing clear direction and oversight.
Customer service: Communicating with Faculty, staff, students, and other customers concerning questions or concerns; Serve as first point of contact for the department on both the phone and in person; ability to shift context and approach based on the audience.
Independent decision making: Make decisions based on best practices, policies and procedures related to customer services and scheduling; student staff supervision; software troubleshooting
Attention to detail: Create and update department forms and budget information; maintain student staff schedules; understand institutional policy and best practices.
Microsoft Office Suite/Database Systems: Calendar scheduling, document preparation and tracking, information updates & maintenance; ability to adapt and learn software and database systems (Banner) quickly; room scheduling in Ad Astra for Outreach team, working with human resources for student staff hiring.

Must submit to and successfully complete a pre-employment background check. Felony convictions or conviction of crimes of moral turpitude or convictions of misdemeanors related to the job duties may disqualify you from consideration for this position. Should your background check reveal any charges and convictions, it is your responsibility to provide Front Range Community College, Office of Human Resources with an official disposition of the charges.


If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination.

Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging.

Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available at .

A standard appeal form is available at: . If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: . Phone: . The ten-day deadline and these appeal procedures also apply to all charges of discrimination.

Supplemental Information

IMPORTANT NOTE TO APPLICANTS: FORMER EMPLOYEES OF COLORADO COMMUNITY COLLEGE SYSTEM OR ONE OF ITS 13 COLLEGES, WHO WERE DISCIPLINARILY TERMINATED OR RESIGNED IN LIEU OF TERMINATION, MUST DISCLOSE THIS INFORMATION ON YOUR APPLICATION. Applications are a part of the selection/employment process and will be reviewed to determine if you meet the minimum requirements for the position. Review of your application materials may be the only step of the exam process for this position. Be sure your application specifically addresses the requirements as listed in the minimum requirements. If documents (transcripts, licenses, certificates, etc.) are required make sure you include them in your application packet. Address your experience, work products, and accomplishments as they relate to the position duties and minimum requirements. Attach additional pages if necessary to fully explain your experience and accomplishments. Failure to include the required information and/or documents by the application deadline may result in your application not being considered for the position. Applications must be completed in their entirety (the words "See Resume" on the application are NOT acceptable) and SIGNED to be accepted. Resumes and cover letters will not be accepted in lieu of the official E Form application (Online).

The deadline for RECEIPT of application materials is 11:59 p.m. on the closing date. Should transfers be looked at separately, please note that temporary appointments are not eligible to be considered as Transfers. Your application will be reviewed by a Human Resource Specialist to determine if you meet the minimum requirements for this position. If there are questions related to your qualifications your application will be given a second review.

If your application is still rejected you have the right to have your rejection reviewed by the State Personnel Director. To request this review you must include: 1) Job title; 2) Agency involved; 3) Name of the agency representative spoken to during informal resolution attempts; 4) Date(s) of the conversation; 5) specific issue: and 6) reason(s) it is believed the decision was arbitrary, capricious, or contrary to rule or law. This request for review should be directed to: State Personnel Board, 633 17th Street, Suite 1320, Denver, CO 80202-3604 or fax to . Contingent upon the number of applications received, testing could be conducted for this position.

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

Front Range Community College is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA Coordinator, JoAnne Wilkinson, at or call .

Pregnancy Related Accommodations, Colorado Anti-Discrimination Act (CADA)
The Colorado Anti-Discrimination Act (CADA), allows applicants to request a reasonable accommodation for health conditions related to pregnancy or the physical recovery from childbirth.

If you are an individual who wishes to request reasonable accommodations for an exam, you must do so at least three days prior to the administration of the exam. Please refer to the contact information on the exam scheduling notice or on the specific job announcement.

Notice to Prospective Employees:
Front Range Community College is required by the Clery Act of 1990 to notify prospective employees, current employees, students and applicants where to access our Campus Security Report. The report is updated and published annually in accordance with the Higher Education Amendments of 1998, Federal Student Right-to-Know, the Federal Drug-free Schools and Campuses Act of 1989. This report contains information about:
Front Range Community College's alcohol and other drug policy
VAWA policy
Campus security policies
Campus/community resources
Where to find registered sex offender information
Crime statistics for the previous three calendar years
Reporting crimes
The Campus Security Report can be accessed in two ways:
By going to the internet website at: Clery Act Information (Download PDF reader)
Printed copies of the FRCC Campus Annual Security Report are available on request through the Dean of Students Affairs Office and any college Campus Security and Preparedness Office.

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