Ads Quality Specialist
Act as the 2nd line quality auditor to check BPO vendor's quality result and ensure overall monetization security;
Execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, define goals, and drive improvements;
Work closely & hand in hand with other departments to respond immediately to relevant quality-related needs;
Participate in quality calibrations with BPO vendor teams to continuously drive their policy understanding and quality result;
Participate in the development of quality inspection standards and continuously optimize the process and system platform.
English as working language, and native level in one of the languages (Indonesian/Korean/Malay/Mandarin&Cantonese/Thai/Vietnamese). Multilingual is highly preferred.
Computer fluency and understanding of software and advanced internet functions;
MS Office skills;
Quality audit and quality management related experiences;
Ability to work in fast and evolving workflows with eye for detail;
Ability to maintain a high degree of confidentiality while meeting strict deadlines.
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