Ads Quality Specialist

TikTok

Job Description

Position Description:

Act as the 2nd line quality auditor to check BPO vendor's quality result and ensure overall monetization security;

Execute both quantitative and qualitative analyses of data and trends to proactively deliver insights, define goals, and drive improvements;

Work closely & hand in hand with other departments to respond immediately to relevant quality-related needs;

Participate in quality calibrations with BPO vendor teams to continuously drive their policy understanding and quality result;

Participate in the development of quality inspection standards and continuously optimize the process and system platform.

Position Requirements:

English as working language, and native level in one of the languages (Indonesian/Korean/Malay/Mandarin&Cantonese/Thai/Vietnamese). Multilingual is highly preferred.

Computer fluency and understanding of software and advanced internet functions;

MS Office skills;

Quality audit and quality management related experiences;

Ability to work in fast and evolving workflows with eye for detail;

Ability to maintain a high degree of confidentiality while meeting strict deadlines.

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