Advisor Field Engineer

DXC Technology

Job Description

Job Description:

Essential Job Functions

  • Provides complex technical installation support to field technicians. Responds to, reviews and approves operational quality of system equipment.

  • Works in conjunction with business development and project team to conducts site surveys of customer sites, identify potential issues, integrate system and plan and designs systems installations.

  • Resolves highly complex customer application questions or problems regarding system configurations/setup, product functionality and/or debugs enhancements.

  • Tests user configurations for system compatibility. Documents and provides support; refers issues to ensure that the system is functioning according specifications.

  • Acts as liaison between project engineer team members, customers and installation team to ensure project is implemented seamlessly.

  • Maintains relationship with customer post integration and supports their needs to assist in maintaining/building relationship.

  • Participates in customer training to ensure customer is proficient in system application(s). Provides ongoing support as necessary.

  • Provides leadership and work guidance to less experienced personnel.

Basic Qualifications

  • Bachelor's degree or equivalent combination of education and experience

  • Bachelor's degree in computer science, engineering or related field preferred

  • Nine or more years of field or application engineering experience

  • Experience working with customer technology and support requirements

  • Experience working with operating systems such as Windows, Linux, et

  • Experience working with company's hardware, software and equipment products

  • Experience working with assembly languages such as HTML programming, MySQL, C, C++ etc

Other Qualifications

  • Strong interpersonal skills to communicate and work with customers and team members

  • Strong analytical and problem solving skills

  • Strong organizational and time management skills

  • Good human relations skills to provide leadership to less experienced personnel

  • Ability to resolve hardware/software problems

  • Ability to troubleshoot technical problems either on-site or remotely

Work Environment

  • Office environment

DXC Technology is EEO F/M/Protected Veteran/ Individual with Disabilities

FindTheBestJob is a free service and does not charge a fee at any stage of application or recruitment process. Don’t provide your bank account or credit card details to anyone during job application. FindTheBestJob does not guarantee the availability of a job since organizations may end applications earlier than due date.

Apply Now