- Work closely with business users on billing issues, including explaining/educating business users on processes & requirements
- Develop continuous process improvements to enhance system efficiencies and day-to day operations.
- Review and set up process to ensure completeness
- Ensure proper documentations are up to date
- Perform any other duties as and when assigned by Management
The Ideal Candidate should possess the following:
- Diploma holder in IT, proficient in SQL. Knowing of RPA is a plus.
- Creative, innovative and open to new ideas with a ‘can-do’ spirit
- Proactive, self-starter, able to multi-task and work under pressure
- Analytical, meticulous and strong leadership qualities
- A team player and able to work independently
- Proficient in Ms Excel, Ms Powerpoint & Ms Access
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