Our Line of Business

Overview

Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life we encourage you to apply today!

Responsibilities

• Responsible for sales, business development, client services coordination, staffing and workforce planning, community partnerships, and regional administration within budgetary confines

• Managing the business growth and development process, including managing multiple territories, conducting marketing campaigns, identifying leads, conducting cold and canvass calls, setting appointments, creating and developing proposals and pricing models consistent with established guidelines, making presentations, documenting customer agreements, and closing sales to grow market share

• Monitoring to ensure sales targets are met, maintaining awareness of competitors strengths and weaknesses and Company resulting strategic position; managing territory to ensure efficient sales strategy for the branch

• Capitalizing on labor/business/community issues to grow market share

• Recruitment and selection of branch and direct care staff

• Monitoring and supervising staff performance, including setting expectations, coaching, and recognizing achievement as part of the Company Performance Management process

• Ensuring adherence to Company, Regional, State and Federal employment guidelines

• Managing Quality Management System initiatives; proactively identifying and assessing potential risks and costs associated with workers' compensation, unemployment compensation, extended payment terms, and bad debt

• Ensuring compliance to internal and external Best In Class guidelines

• Analyzing monthly financial statements and implementing strategies to increase profitability; managing operating expenses (profit and loss responsibility) to maximize contribution; developing and executing branch's annual business plan.

• Other duties as assigned

Qualifications

• Bachelor’s Degree in Business, Nursing, Social Services, or related field of study preferred

• Three to five years of hands-on supervisory experience in Home Health, Hospice, and/or Healthcare setting

• Minimum two consecutive years outside, business-to-business sales experience with documentable history of increasing revenue and meeting/exceeding set goals

• Proven experience leading an operation with revenues of $3M or less

• Proven supervisory experience commensurate with branch/regional size

• Ability to travel frequently within designated region or other locations as required

About our Line of Business

All Ways Caring HomeCare delivers quality, compassionate and highly individualized care and support that helps people in need of assistance stay at home – all while maximizing their dignity, privacy and independence. Whether recovering from illness, injury or surgery, living with a chronic disability or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, geriatric care management, Alzheimer’s/dementia care, respite care and other programs, as well as in-home monitoring with Rest Assured® Telecare, which helps to reduce hospital visits and keep people in their homes longer. For more information, please visit . Follow us on and .

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BrightSpring Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact the BrightSpring Disabilities Support Team at 1-833-773-7240 orfor assistance.

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Job LocationsUS-IN-INDIANAPOLIS

ID2020-8052

Line of BusinessAll Ways Caring HomeCare