Business Technology M&A Communications Manager

Job Description

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Products and TechnologyJob Details

Position Description:

The Business Technology M&A Communications Lead is a high energy, charismatic, innovative, creative individual responsible for developing and executing dynamic and strategic internal communications campaigns that drive employee engagement and reinforce the unique Salesforce culture.

This individual will serve as a go-to resource for key stakeholders in our Business Technology and M&A departments to develop, manage, and implement communication strategies that engage and inform acquired employees and Salesforce employees.

We are looking for a strategic thinker who is passionate about creating memorable and inspirational technology communication programs that capture employees’ attention and is tailored to the nuances of each acquisition. This person must be a brilliant writer with a creative and solution-oriented mindset, and have the ability to adapt to shifting priorities and fast deadlines.


* Partner with key stakeholders in our Business Technology, M&A, and other departments to understand and stay updated on integration strategies and upcoming initiatives; develop integrated communications plans, then execute. Includes drafting key messaging, FAQs, talk tracks and other support materials
* Provide strategic input on messaging and positioning, and influence stakeholders as needed to ensure communications are compelling, clear, and aligned with our desired tone
* Write memorable, engaging communications across all channels that drive awareness of key initiatives and inspire employees to take action (e.g. email, digital screens, web pages and banners, our internal social network / Chatter, etc.)
* Partner with Global Onboarding to execute onboarding events
* Identify and implement solutions for interim process of onboarding
* Ensure consistency with key messages for New Hires and the Global Onboarding programs
* Own deal-specific BT M&A comms calendars that track multiple workstreams to ensure alignment across Salesforce and a thoughtful cadence of comms
* Track campaign results and influence the team and your business partners to apply key learnings to improve future programs
* Manage Employee Technology onboarding programs for timely technology adoption by acquired employees

Experience/skills required:

* 3+ years of experience in marketing, communications or a related discipline; experience in a high tech or other fast-paced, disruptive environment a plus
* *Strong technology background with working knowledge of Salesforce collaboration platforms (Google, Chatter, Quip) and employee onboarding experience. *
* A brilliant communicator and highly creative writer experienced in crafting compelling messaging and narratives; can generate and execute "breakout" ideas
* Proven track record developing and executing creative internal communications plans
* Experienced in email and social media marketing
* *Ability to quickly grasp information across a variety of disciplines and create clear communications*
* Ability to lead, manage and execute multiple projects in a fast-paced, deadline-oriented and nimble environment
* *A strategic thinker with proven ability to work cross-functionally, exerting influence without direct authority.*
* Dynamic, charismatic, confident personality with ability to successfully drive projects with minimal guidance
* *Excellent project management skills with the ability to manage multiple projects and re-prioritize on the fly*
* High degree of accuracy and attention to detail
* *Proactive, results-oriented, and fun!*

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