Contact Center Associate Bilingual (2nd Shift) - Melbourne

Job Description

Contact Center Associate - Bilingual (2nd Shift) - Melbourne

Company Order Number:30-599

Description

Space Coast Credit Union is seeking Call Center Professionals to join our top notch team in our Member Service Center in Melbourne FL.

If you enjoy interacting with the public, enjoy talking on the phone, and working diligently to resolve member problems or questions this is the job for you.

You will provide them with SCCU information while cross-selling products and services that meet or exceed our member's needs.

Benefit eligibility is the first of the month following date of hire.

Requirements:
- 1-3 years prior customer service experience required.
- 6 months of call center experience preferred.
- Excellent verbal communication skills. Bilinguals MUST SPEAK SPANISH FLUENTLY
- Ability to Identify, analyze, and resolve errors.
- Ability to multi-task and meet multiple demands.
- Strong written communication skills.
- Ability to recognize needs and/or sell products or services.
- Proven initiative and the ability to work independently.

Schedule : Full Time

1st Shift Availability - Monday - Friday 11am-8pm. Saturdays 9am-5pm

Training Schedule : Please note, training is a full time schedule.

Monday through Friday 9am - 5pm for 2 weeks.

SCCU Team Member Financial Benefits
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ONESCCU annual Bonus opportunity!
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Loan Discounts-Mortgage, Home Equity loans, Auto loans
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GAP insurance coverage at half price
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Free checking with special discounts
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Fixed low rate SCCU credit card-5.99%
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Identify Theft Protection FREE with option to add family members at a low cost

Compensation:

Competitive hourly rate plus incentive pay monthly!

Competitive Compensation:

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