Contact Center - Infrastructure Developer - Associate


Job Description

This role requires a wide variety ofstrengths and capabilities, including:
  • BS/BAdegree or equivalent experience
  • Softwaredevelopment experience in one or more general purpose programming languages:Python, Java, C, C++, Go, Distributed applications (Oracle, SQL, SQL Server, UNIX, Linux, Java,Java servlets and JSP, Spring, Hibernate, etc.)
  • Experienceworking with two or more from the following: web application development, database, unix/linux environments,distributed and parallel systems, information retrieval, networking, largescale software development, security software development
  • Understandingor have experience with agile and lean philosophies
  • Strongcritical thinking and problem solving skills with clear communication
  • Abilityto collaborate with different roles to achieve common goals
  • Understanding cloud, virtualization, APIs, andmodern software languages
  • Experiencein DevOps and Infrastructure Development.
  • Engineer anddeploy advanced SIP and Session Management based networks
  • VoIP and IPArchitecture and Network Design
  • Protocols /platforms: SIP, WebRTC, SIPRec, HTTP, XML, VXML, SCXML, REST APIs, SSL, WSS,TLS, IPV4, OSPF, BGPV4, MPLS, ISDN, SS7, H.248, SNMP, ATM, Windows, Linux, Unix
  • Demonstrate anexpert level competency on the core SIP elements including call flows, dialplans, call control, SIPREC, options and header manipulation
  • Applicationarchitecture: Web based UI/API applications, Micro services, APIs/SDK, ApigeeAPI gateway

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