Digital Program Manager
Do you dare to reinvent the future of education?
At Cengage, we are harnessing the power of tech to build a future where all learners have the tools and confidence to achieve their goals. As a Cengage employee, you will blaze a new trail to transform the way people learn. Collaborating with the best of the best, you will feel challenged and inspired to do breakthrough work. With the support of our united team, there is no limit to what you can imagine, create and set in motion.
Are we right for you?
We set the bar higher by bringing our unique talents and point of view to the table every day. We are curious and comfortable with change and are willing to take risks to transform education. Most importantly, with everything we do, we put learning first.
What You'll Do Here:
The National Geographic Learning K12 Digital Content and Experience Team provides a competitive advantage to the development and design of our programs by fueling digital product creation. Our mission is to champion best-in-class digital experiences that inspire learning by leveraging National Geographic content, design, and technology solutions.
We are seeking a Digital Program Manager with a strong technical and creative aptitude and proven experience managing digital product development and production teams.
The primary responsibility of this role is to directly manage four Digital Producers in consistent digital product innovation, development, and production workflows with our K12 Product teams. The position will report to the Director of Digital Content and User Experience.
Key skill areas and responsibilities of the role include:
Digital Content Product Development: possess a strong instinct and interest in how content can be structured, organized, and delivered for the greatest scale and impact.
Develop best practices in content taxonomies, metadata tagging, and data management
Manage a team of Digital Producers in new digital product development through systematic workflows and discovery methodologies
Assign Digital Producers special projects for new features and functionalities on the platform and authoring tools
Developbest practices for how to optimize, aggregate and package assets for digital products
Create frameworks for cataloging and managing data and asset types
Lead product “proof of concept,” prototype, and “proof of process” development in partnership with content development, design, technology, QA, and user experience staff
Account Management: champion Product Directors, teachers and students as our primary clients; sincerely articulate and promote best-in-class digital product development and production in harmony with other teams; be frank yet tactful.Facilitate quality control.
Guide Digital Producers in development of clear, smart digital product requirements and prototypes
Develop prototype/vertical slice development workflows in partnership with the product team, UX/UI design, technology, operations, and QA
Assess user data to help inform digital content/product decisions
Integrate experts from other areas to provide guidance and support
Business Analysis: identify business challenges around digital content development and support
Define root causes/opportunities
Assign special projects to Digital Producers for creative problem-solving
Recommend actionable solutions that deliver results
Provide clear documentation for business need and business value
Integrate/activate experts from other areas to provide guidance, insight, direction, and ownership as needed
Project Management: exemplify clear and succinct project and team management, bringing together cross-functional teams for on-time, on-budget results.
Guide Digital Producers in development of digital product project scope, tracking, requirements, and specifications
Communicate digital project status and expectations to all stakeholders across all lifecycle steps
Identify issues and mitigate quickly, with a strong sense of diplomacy and urgency
Integrate experts to provide guidance & needs
Process & Workflow Development: proactively identify areas of improvement throughout the digital product lifecycle and humbly offer potential solutions.
Successfully facilitate buy-in from other teams
Integrate experts from other areas to provide guidance and needs
Provide continuous improvement across product development, production, UX/UI, and technology focused on innovations for new products
Develop systems that streamline and organize the current nascent digital deployment process
Skills You Will Need Here:
BA in Media, Business, or Technology discipline
Experience (10+ years) as a Program Manager or Senior Digital Producer in digital publishing, broadcast, agency, and/or software development
Experience managing direct reports and supporting their development and success
Experience leading digital innovation and/or rapid prototyping
Experience facilitating collaboration among diverse partners, including content developers, designers, technologists, marketers and the sales organization
Ability to learn and consolidate complex concepts, processes and ideas, and synthesize them to help create understanding and commitment to new development processes
Strong communication and presentation skills
Detail-oriented, with focus on accuracy, quality, and accountability
Self-directed and comfortable working in an ambiguous environment
Team player with a “we” approach to success
Proven ability to collaborate with cross-functional teams and manage multiple projects at once
Job Locations US-IL-Chicago
Posted Date 18 hours ago (7/13/2020 11:55 AM)
Requisition ID 2020-8864
Job Function Other
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