Dining Services Representative

Renaissance Realty Group

Job Description

This job was posted by https://illinoisjoblink.illinois.gov : For more information, please see: https://illinoisjoblink.illinois.gov/ada/r/jobs/7404959 Responsible for accepting a very important role in the functioning of the property: the Dining Services Representative (DSR) will not only be working with the Dining Services team, the DSR will be working with our customers. A spirit of care and concern shown by friendliness and helpfulness will fit into the framework of the goals of the Company to provide exemplary service to our customers. The DSR will meet Company standards for customer service and will assist in upholding the Company's reputation.

The DSR will: 1. Promote the mission, image and values of Greenview Place by exhibiting professional and ethical work practices2.

Take ownership of the customer experience by acknowledging and completing each customer interaction 100% of the time3.address any issue within 24 hours;4. Determine customer needs and make the resident meal experience exceptional5. Promote a positive customer experience by maintaining a clean work environment, wearing proper uniform or attire and required ID badge, and maintaining appropriate grooming6.

Engage in continuous learning and development opportunities through attendance and participation in scheduled training classes, in-service, educational seminars and other learning experiencesThe Dining Services Representative must:? Practice safe and hygienic food-handling procedures at all times? Maintain sanitation procedures/protocols at all times?

Follow proper storage guidelines? Maintain safe and adequate food temperatures? Clean workstation and equipment after each use?

Follow all aspects of proper sanitation? Practice good personal grooming

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