Director Field Operations (South Central), Western Compliance

Office of the Chief Information Officer

Job Description


WHAT DOES THEDIRECTOR FIELD OPERATIONS (SOUTH CENTRAL), WESTERN COMPLIANCEDO? The Director Field Operations (DFO), South Central, Western Compliance isresponsible for planning, developing, directing and implementing a comprehensive tax administration program that enhances compliance with applicable laws. This DFO oversees five states and one national program: Computer Audit Specialists.


As theDirector Field Operations (South Central), Western Complianceyour duties and responsibilities include: Formulates short and long-range program policies, strategies, and objectives on matters relating to the Western Compliance practice area.

Studies compliance issues within the Western Compliance practice area; suggests campaigns to be included in the work plan; andprovides leadership for the execution of examinations.

Promotes collaboration within the Western Compliance practice area and with other LB&I functions. This includes working with Counsel to develop guidance and improve compliance strategies.

Provides executive leadership and direction through subordinate managers that are geographically located within the practice area. Delegates sufficient authority to subordinates to effectively manage their resources and to provide a supportive environment for creativity and innovation.

Manages all human, physical, information technology, and financial resources of the assigned area and allocates these resources in accordance with overall strategies to further the accomplishment of specific goals.

Continuously evolves to keep pace with LB&I’s filing population, which competes in a dynamic, rapidly changing, global economy. Stays abreast of a broad range of current developments, trends, policy considerations, legislative proposals and legal matters, and its effect on Federal tax administration. Remains aware of the internal climate that affects policies of the Internal Revenue Service and collaborates with other IRS executives in setting priorities and objectives for LB&I.

Cultivates an environment of continuous learning to support a flexible workforce with focused training, foundational skillsets, specialized knowledge, and dynamic tools.

Utilizes data analytics and examiner feedback to select better work with intended compliance outcomes. Gathers, assesses, and incorporates feedback to ensure continuous improvement.

Employs an integrated set of tailored treatment streams to improve flexibility to address current and emerging issues and achieve compliance outcomes.

Drives continual collection and analysis of data and feedback to enhance ability to focus, plan, and execute work, and promote innovation and feedback-based improvement. WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at


Conditions of Employment

Please refer to "Conditions of Employment."

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CONDITIONS OF EMPLOYMENT: If selected for this position, you will be required to: Complete a one-year probationary period (unless already completed).

You must be a U.S. citizen to qualify for this position.

Senior Executive Service employees are required to be geographically mobile to accomplish the Service’s mission.

If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.

Complete a Declaration for Federal Employment to determine your suitability for Federal employment.

Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.

Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9 (; one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Employees must maintain PIV credential eligibility during their service with the Department of the Treasury.

A pre-employment federal income tax verification.

Federal law requires verification of identity and employment eligibility of all persons hired to work in the United States. The Internal Revenue Service (IRS) participates in e-Verify (Employment Verification) and may provide information from your Form I-9 to the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) to secure a work authorization. You will receive written instructions and contact information for SSA and DHS if this information cannot be confirmed.

Salary for Senior Executive Service jobs will vary depending on qualifications.

Veterans' preference does not apply to positions in the Senior Executive Service.


YOU MUST UPLOAD YOUR RESPONSES TO THE EXECUTIVE CORE QUALIFICATIONS (ECQs) AND TECHNICAL COMPETENCIES (TCs). As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible executive leadership and supervisory experience that is indicative of senior executive level management capability and directly related to the skills and abilities outlined under Executive Core Qualifications and Technical Competencies listed below. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent level leadership within state or local government, private sector or non-government organization. As such, your resume should demonstrate that you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as: Directing the work of an organizational unit

Ensuring the success of one or more specific major programs or projects;

Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and

Supervising the work of other managers and exercising important policy-making, policy determining, or other executive functions. Failure to meet the basic qualification requirement and address all Mandatory Technical Competencies and Executive Core Qualification factors will result in your application being disqualified.

EXECUTIVE CORE QUALIFICATIONS (ECQs): The ECQs were designed to assess executive experience and potential not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. All applicants must submit a written narrative to address the ECQs. Your narrative must address each ECQ separately and should contain at least two examples per ECQ describing your experiences and accomplishments/results. The narrative should be clear, concise, and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments, policy Initiatives undertaken and the results of your actions. Applicants should not enter "Refer to Resume" to explain your answer. The narrative must not exceed 10 pages. NOTE: Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM do NOT need to address the ECQs: Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)

Leading People: This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies: conflict management, leveraging diversity, developing others, team building)

Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. (Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)

Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically. (Competencies: financial management, human capital management, technology management)

Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Competencies: partnering, political savvy, influencing/negotiating) Fundamental Competencies: These competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, Public Service Motivation. The Fundamental Competencies are crosscutting; and should be addressed over the course of each ECQ narratives.

Applicants should follow the Challenge, Context, Action and Result (CCAR) model outlined in the guide. Challenge - Describe a specific problem or goal.

Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).

Action - Discuss the specific actions you took to address a challenge.

Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills. Additional information about the SES and Executive Core Qualifications can be found on the Office of Personnel Management (OPM) SES Website. You are strongly encouraged to review OPMs Guide to SES Qualifications for specific examples and guidance on writing effective ECQ narrative statements. MANDATORY TECHNICAL COMPETENCY QUALIFICATIONS (TCs): All applicants must submit a written narrative response to the following TCs. You must address each TC separately. Limit your written statements to one and half (1½) page per technical competency. Please give examples and explain the complexity of the knowledge possessed and the sensitivity of the issued you handled.

Tax Law – Knowledge of Internal Revenue Code and related laws, court decisions, regulations, and precedent rulings.

Technical Guidance – Experience in dealing with and advising the public sector on technical tax law matters.

Tax Administration – Knowledge of theories, concepts, principles, and applications of tax law and tax administration. Familiarity with relevant legal issues, legal precedents, legislative and regulatory processes, and tax issues.

Computer Audit Specialist Expertise – Knowledge of operating systems and software products used in computerized accounting and record keeping, and the techniques used to extract data as they relate to the development of issues in the tax examination process.


There is no education requirement for this position.

Additional Information

Veterans preference is not applicable to the Senior Executive Service.

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