E-Commerce Shipping Associate - Part-Time - Weekday Afternoo

Goodwill Of Colorado

Job Description

DescriptionPLEASE NOTE: This is our entry-level shipping position in our E-CommerceDepartment. Previous shipping experience is not required but is a plus! Ifyou have a clerical background or are someone interested in learning skills inthe growing e-commerce industry, this may be the position for you!!

Our Goodwill is growing, and our E-Commerce group is expanding itsproduction hours and adding this new part-time evening shift. Advancementopportunities may become available for the right candidate. This position will start at $12.00 per hour with an increase to $12.50 perhour upon successful completion of Key Productivity Indicators.

This position will require standing for the majority of the shift. Shift: Afternoon/Evenings, 3:30 pm to 8:30 p.m., Monday throughFriday (a total of 25 hours a week). Additional shifts could be added.

OBJECTIVE:The E-Commerce Shipping Associate will work in a fast paced production type ofenvironment and will be responsible for pulling and processing ordersincluding shipping merchandise utilizing proper shipping standards for eachshipping carrier while adhering to daily quotas or goals. The ShippingAssociate will respond to customer questions and concerns providing excellentcustomer service displaying an "Attitude of Gratitude" in order to supportthe mission of the organization. The Shipping Associate will maintainup-to-date website knowledge of ShopGoodwill.com (our E-Commerce website)and provide record keeping services including tracking packages online andprocessing shipping and packaging reports.

RESPONSIBILITIES: Identify and pull items for daily shipping utilizing proper shippingmethods for packaging merchandise and processing through automated computersystems provided while meeting or exceeding daily shipping goals. Maintain up to date website knowledge of ShopGoodwill.com and E-bookssites including tracking records on shipped and/or picked up items andmonitoring website daily for shipping count. Process daily shipping reports and packing slips.

Ensure that customer questions and concerns are answered in a timely andeffective manner, including helping customers navigate tracking websites asneeded and following through on UPS or USPS tracking as needed. Act as front-line Associate for customers picking up their local orders. Coordinate customer refunds as needed.

Provide a clean and organized work area to promote a safe environment foremployees and customers. Cross-train in other E-Commerce areas and act as a back-up for other areasas required. Perform all other duties as assigned.

QUALIFICATIONS: High school diploma or equivalent preferred. One year retail experience as well as experience in administrativefunctions and general auction operations preferred. Six months prior shipping experience preferred.

Able to organize, sort, categorize, count, add, and subtract. Ability to understand and interpret data. Must possess strong organizationalskills with attention to detail.

Knowledgeable in Internet and Microsoft Excel preferred. Able to communicate effectively with customers, managers,supervisors, staff and peers through verbal and electronic means. Able to withstand prolonged standing.

Able to lift up to 50 lbs. Able to work occasional overtime, including weekends, evenings and holidays. Goodwill is an Equal Opportunity Employer dedicated to employing qualifiedindividuals including those with disabilities, protected veterans andmilitary spouses.

Goodwill participates in E-Verify. For more information on E-Verify, pleasecontact DHS: 888-897-7781 or www.dhs.gov/E-VerifyWe promote a Safe . and.

Drug-free Workplace. Physical RequirementsAttachment to Job DescriptionPosition: Retail Associate II, Shipping Dept. Number: 1005/1006ContinuouslyFrequentlyOccasionallyNever5-8 hours3-4..

. For full info follow application link. Goodwill of Colorado is an Equal Opportunity Employer dedicated to employingqualified individuals including those with disabilities, protected ve

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