Enterprise Fraud Specialist 1

Huntington National Bank

Job Description

Description

Job Description

  • Responsibilities include:

  • Under minimal supervision, researches transactions posting to customer accounts in order to mitigate fraudulent transactions from posting.

  • Ensures that work is processed in a timely manner to meet daily deadlines.

  • Performs miscellaneous clerical tasks, as assigned,

  • It is imperative that the individual in this position deliver the highest quality customer service with the utmost accuracy every time.

Shift will be Monday - Friday, 8 am to 4 pm , with an occasional Saturday expected.

Basic Qualifications:

  • High School diploma

  • Minimum of one year professional experience required.

  • Minimum of one year customer service experience.

Preferred Qualifications:

  • It is imperative that the individual in this position deliver the highest quality customer service with the utmost accuracy every time.

  • Minimum one year previous Fraud or transaction research experience, or equivalent education strongly preferred

  • Must have strong organizational skills and ability to meet tight deadlines

  • Must possess excellent oral and written communication skills

Knowledge of Pega, CIS/OBS/Hogan DDA screens, Lotus Notes, ESS, Mastercard/Tsys/IPS preferred. Prior Reg CC regulatory compliance experience preferred.

EEO/AA Employer/Minority/Female/Disability/Veteran/Sexual Orientation/Gender Identity

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Agency Statement: Huntington does not accept solicitation from Third Party Recruiters for any position

Welcome to Huntington!

At Huntington, we see it as our responsibility to look out for people. There’s a common bond that connects us all as humans, and together, we can make this world better. An amazing thing happens when we look out for each other. Even helping someone in a small way can have a huge impact. It’s the idea at the core of Huntington and one we’re trying to spread.

Our colleagues look out for people by doing the right thing with a Can-Do Attitude, Service Heart and Forward Thinking. Those are our values –simple but powerful. If that sounds like you, we hope you’ll apply to join our team. If you’d like to learn more about how Huntington looks out for people, visit http://huntington.com/lookingoutforeachother.

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