Entry Level Automotive Technician (General Service Technician)
The General Service Technician is responsible for performing basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions while ensuring that guest expectations for time commitments and quality are consistently met.
Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.
Tire Services perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.
Vehicle Services perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.
Consistently complete Monros Courtesy Inspection process, on every guest vehicle, identifying, documenting and communicating additional needed services and repairs.
Assist in inventory management to include pulling tires and parts, unloading and stocking inventory; utilize company truck to pick up inventory as needed
Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
Consistently perform service(s) in accordance with Monros safety standards including but not limited to Monros Wheel Torque, Oil safety and compliance procedures.
Test drive vehicles in accordance with Monros Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws.
Understand and adhere to company policies and procedures, OSHA standards, safety and environmental codes and industry regulations including consistent use of required personal protective equipment including but not limited to approved Safety Glasses.
Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
Operate, utilize and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
Perform other duties as assigned and required by your direct supervisor.
The General Service Technician is an individual contributor to the team and operates under the direction of the Technical Service Manager, Assistant / Store Manager
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