Executive Assistant Head of Platform Management Resiliency (Technology)

Job Description


Important Note During the application process, ensure your contact information
(email and phone number) is up to date and upload your current resume when
submitting your application for consideration. To participate in some selection
activities you will need to respond to an invitation. The invitation can be
sent by both email and text message. In order to receive text message
invitations, your profile must include a mobile phone number designated as
'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them
succeed financially. We're looking for talented people who will put our
customers at the center of everything we do. Join our diverse and inclusive
team where you'll feel valued and inspired to contribute your unique skills and

Help us build a better Wells Fargo. It all begins with outstanding talent. It
all begins with you.

Wells Fargo Technology sets IT strategy; enhances the design, development, and
operations of our systems; optimizes the Wells Fargo infrastructure footprint;
provides information security; and enables continuous banking access through
in-store, online, ATM, and other channels to Wells Fargo's more than 70 million
global customers.

Technology is driven by our customers' desire for resilient, efficient,
effective, decisive, and responsive technology. To support those needs, the
Chief Technology Officer (CTO) group is responsible for Agile Transformation,
Enterprise Architecture (EA), Development and Cloud Enablement (DCE),
Enterprise Application Hosting Services (EAHS), Enterprise Services and Product
Management (ESPM), Platform Management & Resiliency and Chief Operating Office
(COO) Business Services & Risk and Governance.

We are looking for a well-rounded, collaborative, and process-oriented
individual with high standard of excellence to join the team as an executive
administrative assistant to support the Head of Platform Management &
Resiliency. Responsibilities include

Executive support Understanding nuances of keeping leader on track with
daily schedules and routines,
e.g. ensuring preparation for meetings, timely start/end to meetings, meeting
materials are ready, etc.
Calendar management Pro-actively manage leader's calendar, prioritizing
meetings and events to
maximize leader effectiveness
Meeting logistics Coordinating and managing meeting agendas and other
supporting materials for leader
and effectively planning off-sites/Town Halls and team events (conference
rooms, zoom, telepresence,
video conference, vendor access, etc)
Email Assisting in managing and organizing leader's email inbox,
maintaining email distribution lists
Phone calls Answering, screening, taking messages, or routing calls
Documentation Handling personal and confidential company materials with
sensitivity and discretion
Onboarding/Offboarding Completing necessary administrative tasks to
onboarding (hardware/software,
day 1 artifacts, etc) and off board team members, including accesses,
equipment, etc.
Space planning Coordinating team member space needs with Corporate
Proxy Navigate various internal systems to include serving as proxy for t
following systems
Time Tracker, EPAR, D1P, MRS, WFA, ICCARD, T.O.P.$
Office supplies Ordering/managing/distributing office supplies
Travel - Handle travel reservations, changes & emergency travel situations in
HRG system; provide
Expenses - Track and process of invoices and/or expense accounts
Procedures - Establishes and implements office procedures and control
Ability to work extra hours as needed

* 5+ years of administrative support experience

* Knowledge and understanding of SharePoint
* Experience supporting multiple managers with calendar management, travel
arrangements, scheduling of meetings and events
* Intermediate Microsoft Office (Outlook, Excel, Word, PowerPoint,
LiveMeeting and SharePoint) skills
* Experience supporting senior level leaders/executives
* Administrative support exposure; preferably within Wells Fargo supporting
senior level executives
* Strong organizational, multi-tasking, and prioritizing skills
* Strong attention to detail and accuracy skills
* Experience reading, analyzing, and interpreting documents/reports
* Ability to research and report on a variety of issues using problem
solving skills
* Highly refined and professional verbal and written communications
* Ability to handle confidential material in a professional manner
* Ability to be proactive, innovative and creative in meeting customer and
enterprise needs
* Ability to prioritize work, meet deadlines, achieve goals, and work under
pressure in a dynamic and complex environment

* 3+ years of executive administrative support experience
* Experience working in a technology environment preferred
* Ability to anticipate needs of leaders as they conduct critical tasks

Street Address

NY-New York100 Park Ave - New York, NY


All offers for employment with Wells Fargo are contingent upon the candidate
having successfully completed a criminal background check. Wells Fargo will
consider qualified candidates with criminal histories in a manner consistent
with the requirements of applicable local, state and Federal law, including
Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning
service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/
Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Reference Number

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