Field Reimbursement Manager - Boston North

Novartis Pharmaceuticals

Job Description


Field Reimbursement Manager - Boston North

Job Description

799 million. That’s how many lives our products touched in 2019. And while we’re proud of that fact, in this world of digital and technological transformation, we must ask ourselves this: how can we continue to improve and extend even more people’s lives?

Reimbursement managers manage daily activities that support appropriate patient Reimbursement to products in the provider offices and work as a liaison to other patient assistance and Reimbursement support services.

Activities include, but are not limited to:
• Provide live one-on-one support to address questions about coverage requirements
• Offer assistance from prescriber decision through to access, supporting the entire Reimbursement journey through payer prior authorization to appeals/denials requirements procedures and forms
• Reviewing patient-specific information in cases where the site has specifically requested the assistance and patient health information is available in resolving any issues or coverage challenges
• Reviewing patient insurance benefit options, in cases where patient health information is available as a result of patient SRF
• Coordinating with other patient support service program representatives and with the field sales force, if necessary
• Educating physician office staff on the use of the patient assistance programs and call center support services, including web based provider programs
• Provide information on relevant Reimbursement topics related to the product
• Serve as payer expert for defined geography and able to communicate changes to key stakeholders in a timely manner

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or any other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, marital or veteran status, disability, or any other legally protected status.

Minimum requirements

Education: Bachelor's degree required

Along with a results-oriented mindset, keen attention to detail and an encouraging manner, the ideal candidate has:
• Minimum three years' experience in public or private third party Reimbursement arena or pharmaceutical industry in managed care, clinical support, or sales.
• Experience with specialty products acquired through Specialty Pharmacy networks / coding, billing and in office support programs
• Specialty pharmacy experience required (ability to teach an office the entire process from script to injection)
• Establishing relationships within a practice by working closely with them to help remove Reimbursement barriers to specialty products for their patients
• Ability to operate as a "team player" in collaborating with multiple sales representatives, sales leadership, and internal colleagues to reach common goals

Novartis Pharmaceuticals Corporation is committed to embracing and leveraging diverse backgrounds, cultures and talents to achieve competitive advantage. Novartis Pharmaceuticals Corporation is an equal opportunity employer M/F/D/V.

Imagine what you could do at Novartis!



Business Unit




Work Location

Boston, MA

Company/Legal Entity

Novartis Pharmaceuticals

Functional Area


Job Type

Full Time

Employment Type


Shift Work


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