Fixed Operations Director

Job Description


Earnhardt Auto Centers, based in the Phoenix Metro-Market, is ready to add an
outstanding Fixed Operations Director to our team. Immediate placement in one
of our stores is available!

The ideal candidate should have experience working for a new-car franchise
automotive dealership (or group) in the Fixed Operations space; with proven
success managing an efficient team.

* 5+ years in the Service/Parts/Fixed Ops space
* A leader that can recruit and build a team of advisors and technicians
* Experience managing (and a proven successful history of meeting) CSI
expectations & objectives
* A great administrator, capable of working with both OEM and Corporate
guidance to meet internal and enterprise objectives
* Well-organized and excellent communicator; highly effective with both
written and verbal communications to peers, superiors, stakeholders,
employees and customers
* Integrating service department process with sales teams to ensure whole-
house wins for the dealership
* Successful oversight with regards to Warranty Admin and audit-risk
* Ambition and drive to become the district leader on Sales per R.O.
* Overachiever with regards to sales on manufacturer targeted commodities
* Managing an efficient Hours per R.O. ratio

College-level education is preferred but not required.
Experience is an important factor in hiring.
Experience working with domestic manufacturers is a plus, but also not

Additionally, the qualified candidate should have a deep, functional
understanding of supporting software systems critical to a service & parts
operation, such as:
* Scheduling Software
* DMS software
* POS software
* CRM software
* MPI tools
* Customer communication tools

Earnhardt Auto Centers is over 68 years old and continues to be a privately-
held, family owned, family-operated business. Featuring 21 dealer rooftops, 23
dealer franchises, 2 Quick Lane Centers and 2 Collision Centers,
Earnhardt Auto Centers is a well-known name in the automotive business (both in
Arizona and abroad). Competitive pay, Paid vacation, 401k, Heath, Vision,
Dental and other benefits are available.

If you are interested in this role, please reply to this post and also email
your resume and cover letter to: .

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