Fixed Operations Director

Job Description

Prominent_Auto_Group_Looking_for_Fixed_Operations_Director(s)

Earnhardt Auto Centers, based in the Phoenix Metro-Market, is ready to add an
outstanding Fixed Operations Director to our team. Immediate placement in one
of our stores is available!

The ideal candidate should have experience working for a new-car franchise
automotive dealership (or group) in the Fixed Operations space; with proven
success managing an efficient team.

A_great_candidate_for_this_role_should_exhibit_the_following_experience_and
characteristics:
* 5+ years in the Service/Parts/Fixed Ops space
* A leader that can recruit and build a team of advisors and technicians
* Experience managing (and a proven successful history of meeting) CSI
expectations & objectives
* A great administrator, capable of working with both OEM and Corporate
guidance to meet internal and enterprise objectives
* Well-organized and excellent communicator; highly effective with both
written and verbal communications to peers, superiors, stakeholders,
employees and customers
* Integrating service department process with sales teams to ensure whole-
house wins for the dealership
* Successful oversight with regards to Warranty Admin and audit-risk
reduction
* Ambition and drive to become the district leader on Sales per R.O.
* Overachiever with regards to sales on manufacturer targeted commodities
* Managing an efficient Hours per R.O. ratio

College-level education is preferred but not required.
Experience is an important factor in hiring.
Experience working with domestic manufacturers is a plus, but also not
required.

Additionally, the qualified candidate should have a deep, functional
understanding of supporting software systems critical to a service & parts
operation, such as:
* Scheduling Software
* DMS software
* POS software
* CRM software
* MPI tools
* Customer communication tools

Earnhardt Auto Centers is over 68 years old and continues to be a privately-
held, family owned, family-operated business. Featuring 21 dealer rooftops, 23
dealer franchises, 2 Quick Lane Centers and 2 Collision Centers,
Earnhardt Auto Centers is a well-known name in the automotive business (both in
Arizona and abroad). Competitive pay, Paid vacation, 401k, Heath, Vision,
Dental and other benefits are available.

IMPORTANT_INSTRUCTIONS:
If you are interested in this role, please reply to this post and also email
your resume and cover letter to: .

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