Information Technology Specialist (Data Management)

Office of Inspector General

Job Description


This position is located in the Smithsonian Institution, National Museum of African American History and Culture. The employee serves as the Collection Information System (CIS) administrator and the Museum's collection database expert by providing database operation, management, and support.


Responsible for the overall management and continued development of the Museum's collection information system (CIS) database and other database systems.

Plans, coordinates, and implements all activities necessary to the effective operation, development and maintenance of the CIS database.

Coordinates the deployment and expanded use of new modules. Develops data standards, authority terms and reports that extend the use of the CIS into new management functions.

Develops, plans for, and oversees data migrations, imports and exports, and exchanges. Performs regular backups, table builds, and other operational needs.

Responsible for collections information system security and controlling access to sensitive museum information. Manages user profiles, configurations, and query access to the system.

Provides training to end-users. Develops procedural manuals, guides, tip-sheets, and other instructional aids to assist staff with common system functions.


Conditions of Employment

Pass Pre-employment Background Investigation

May need to complete a Probationary Period

Maintain a Bank Account for Direct Deposit/Electronic Transfer

Males born after 12/31/59 must be registered with Selective Service.

Qualification requirements must be met within 30 days of the job announcement closing date.For information on qualification requirements, see Qualification Standards Handbook for General Schedule Positions viewable on the web at


Experience: You qualify for this position if you possess one year of specialized experience equivalent to at least the GS-11 level in the Federal Service or comparable pay band system. For this position Specialized experience is defined as: performing duties related to the administration, operation, and management of relational databases in support of collection information system(s) (CIS) such as Gallery Systems' The Museum System (TMS) for a museum or similar cultural institution.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week.

There is no education substitution at the GS-12 level.

In addition to meeting the Specialized Experience above, applicants work experience must demonstrate each of the four competencies listed below. Attention to Detail: Is thorough when performing work and conscientious about attending to detail.

Customer Service: Anticipates and meets the needs of both internal and external business partners and customers (any individuals who use or receive the services or products that your work unity produces including the general public, individuals who work in the agency, other agencies, or organizations outside the Government). Provides information or assistance. Delivers high-quality products and services; is committed to continuous improvement. Effectively manages customer relationships.

Oral Communication: Makes clear and convincing oral presentations to individuals and groups. Listens effectively; clarifies information, as needed. Speaks and writes in a clear, concise, organized, and convincing manner that is appropriate to the audience. Facilitates an open exchange of ideas to ensure all group input is considered. Handles technical, sensitive, or controversial topics with agility involving executives/managers as appropriate.

Problem Solving: Identifies and analyzes problems, weighs relevance and accuracy of information, generates and evaluates alternative solutions, and makes sound recommendations. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.


Additional Information

Flexible Spending Accounts -

Health Insurance -

Leave -

Life Insurance -

Long Term Care Insurance -

Retirement Program -

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