ISS Pacific Graduate Management Trainee - Melbourne


Job Description

ISS is a global facility management company with over 510,000 employees throughout 52 countries. We are seeking value oriented people to join our local team of 13,500 working HERO's. ISS service a wide range of sectors including Resources, Aviation & Transport, Healthcare, Education and Commercial. At ISS, we ensure our employees have a safe work environment and are engaged and motivated to provide the best possible service to our customers, and welcome you to join us on our journey in "Connecting people and places to make the world work better"

We are currently offering an 18-month intensive Global Management Trainee Programme to recently graduated university students with leadership potential and a commercial mindset. Successful applicants will join our new pipeline of managers across the world who will lead the transformation of ISS from single service supplier to a provider of integrated facility service solutions.

As part of the programme, you will receive a thorough introduction to the ISS business gaining insights into the organisation at national, regional and global levels. You will also be exploring customer needs at strategic, tactical and operational levels and develop a sound understanding of the key business tools to meet our customer challenges. It is imperative that you have an ability, travel rights and willingness to relocate to any capital city within Australia or within the Asia Pacific Region.

The process for successfully shortlisted candidates based on close review of your CV and the quality of cover letter response to the key selection criteria is outlined below:

  • Virtual information session to explain the GMT Programme structure (Q&A will also be available) to held on the Thursday August 20, 2020;

  • Individual virtual interviews between August 25-27, 2020;

  • Final shortlisted candidates will also be required to attend a virtual panel interview by ISS Executive Leadership early September.

The position duties will include but are not limited to:

  • Take accountability for self-development throughout the program, ensuring milestones are hit as per the training schedule.

  • Ensure customer service is maintained and high level of stakeholder engagement.

  • Assist in the day to day operations of the site or facility ensuring KPI’s are met.

To be considered for this role, you will have the following:

  • Tertiary qualification or working towards such qualification in Business, Commerce or other related Facilities Management field

  • One page cover letter responding to the following selection criteria (see below)

  • Strong analytical and problem solving sills

  • Ability to deal with multiple issues, pressures and deadlines concurrently

  • Communication, time management and organisational skills

  • Intermediate skills in the Microsoft office suite

  • Strong customer liaison focus

  • Well-developed verbal and written communication and interpersonal skills

  • Ability to relocate for this GMT position to another capital city within Australia  

  • Mobility within Australia & APAC region is essential (particularly for post-programme ongoing employment with ISS)

  • Current holder or willing to obtain a passport

  • Desirable – minimum 1-3 years work experience

Key selection criteria to address in 1 page cover letter

  • Customer Focus – ability to building strong internal and external customer relationships and delivering customer-centric solutions
  • Collaboration – building partnerships and working collaboratively with others inside and outside the organisation to meet shared objectives
  • Self-awareness – provide insight into your personal strengths and weaknesses
  • Education Qualification – clearly outline what qualification you received, when you received it and summarise, in brief, your key learnings during this experience

 Before you leave, click on following link to see our inspiring ISS Tribute Video and be sure to follow the Trainee Programme on or on Instagram under the account: TRAINEES_ISSWORLD or using the #ISSTRAINEE.

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, people with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender and intersex (LGBTI) people. Read about our inclusive workplace and ISS Values [link removed] as a leading employer in Australia and New Zealand.

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