Network Support Engineer

GREYPANEL PTE. LTD.

Job Description

  • Responsibilities 

     Support end user remotely to resolve network related issues.

     Monitoring of servers and networks, services and systems performance 

     Network/system troubleshooting – proactively respond to alarms from network monitoring tools and take appropriate actions to resolve the alarms or system alerts

     Maintain network and system security

     Possess analytical and problem solving abilities

     Able to work independently, self-motivated and diligent

    Requirements 

     Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Computer Science/Information Technology or equivalent

     Working experience in the related field are prefer

     Written and spoken language proficiency in English & Chinese (Good written and verbal communication skills in English and Chinese to handle English and Chinese speaking clients’ queries & conduct trouble shooting based on English and Chinese speaking clients’ feedback)

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