• Central
• Attractive Salary
• Career Progression Opportunities

Interested applicants can send your resume to ***************@gmail.com and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Qualification

• Diploma/ Degree in Information Technology IT/ Telecommunication / Computer Engineering or relevant IT certifications Cisco CCNA/ CCNP certificate or other equivalent network certificate
• Min. 2 years of expertise in implementation / administering and troubleshooting network and IT infrastructure equipment
• Must be resourceful and able to take initiative in a dynamic environment
• Strong written and oral communication skills
• Ability to handle documenting and explaining network and IT architecture
• Able to join immediately or within short notice is an advantage
• An advantage if candidate from similar industry/ worked in SI environment

JOB RESPONSIBILITIES

• Install, troubleshoot and support (after-sales) networking equipment (major brands)
• Provide technical support and network consultancy service from time to time
• Maintain network documentation
• Ability to oversee customers’ requirements and translate to feasible solutions &/ or design
• Taking ownership of customers’ technical issues reported & tracking them through resolutions timely and escalate to appropriate channels when applicable
• Install, support and maintain hardware and software network infrastructure according to best practices including routers, switches, wireless access controller/ point, firewalls etc
• Provide Level 2 technical support and diagnose problems through onsite or remotely troubleshooting
• Evaluates existing network equipment and/ or users’ needs to analyses, design, recommend and implement system changes
• Adapt and support to enhancement and change to network configurations, whenever deemed necessary
• Support technical needs in the company and/ or clients’ environment through integration of new and existing technologies
• Assist enterprise solution/ sales team in joint-calls with working business partners & technology key vendors in products demo, PoC sessions, sit-down discussion, site survey, attend site briefing etc. for projects related meetings

ADDED INFORMATION (ESSENTIAL KNOWLEDGE)

• Knowledge in network topology
• Ability to configure major brands of firewall devices
• Ability to configure major brands of endpoint protection software
• Ability to setup/ manage network switches (e.g. configure VLAN and L2 switching)
• Ability to setup/ manage wireless network devices
• Advantage if you have good knowledge in enterprise network equipment & network security – including technical presales pitching &/ or hands-on experience
• Advantage if you have good knowledge on WAN network: MPLS VPN and IPsec VPNs, SSL