[New role] MNC: Regional IT Executive
With their reputable brand and commitment to their clients, this company is increasing their operations in the region. Currently, they seek a Regional IT Support Executive to be part be their IT team.
- Provide IT support, Level 1 and 2 (Hardware, software, network and server)
- Record all cases using ITSM
- Purchase and set up IT equipment
- Ensure that the company’s network and security infrastructure is stable
- Escalate any cases, Level 3 that will require more assistance
- Liaise with IT vendors
- Work closely with other business stakeholders etc.
- Degree in IT/Information Technology/Information Security/Computer Science or any other relevant IT education
- Preferable with ITIL Foundation certification
- Minimum 2 years of experience handling IT support
- Knowledge in ITSM Tools (Service Now, Ivanti Heat etc.), Windows 10 operating system, Office 365, MDM mobility solutions (Mobile Iron, Intune, Airwatch etc.), Active Directory
- Solutions-oriented, friendly, helpful, resourceful and able to multi-task
If you will like to explore this opportunity, please email your resume in Microsoft Word format to *****@resolutehunter.com
We thank you for your interest and will contact shortlisted candidates for more detailed discussion.
For more job opportunities, please visit our website https://resolutehunter.com
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