Nurse Practitioner – Phoenix, AZ Area Locations (COVID Initiative)

CVS Health

Job Description

Job Description

• Responsibilities include but are not limited to

o Patient-Centered Quality and Safety

 Provide clinical oversight for testing services in a unique COVID-19 patient testing environment, including but not limited to onsite employer clinics, mobile sites, and onsite retail locations.

 Educate patients on maintaining proper health

 Evaluate, make recommendations, co-manage and treat patients' medical needs for safe and high quality treatment

 Document all patient care within an electronic health record

 Participate in an interdisciplinary team providing care and coordination of our patients with internal and external colleagues including the broader patient centered medical home ensuring the highest level of care is provided for all patients and at all times

 Facilitates the development of effective Patient Centered Practice Teams

 Responds to patient care inquiries throughout the day

o Customer Service Excellence

 Delivers excellent customer service

 Seeks to increase patient engagement and satisfaction through integration of feedback from patients, management, and professional colleagues

 Focuses consistently on the patient

 Creates a warm and welcoming environment

 Communicates effectively and adjusts communication style to effectively influence quality outcomes and patient needs

 Cultivate and maintain all levels of communication

o Healthcare Environment Management

 Resolve conflict using appropriate management techniques

 Cultivate and maintain positive relationships among practice employees and retail store colleagues

 Reprioritizes continually throughout the day to fulfill patient and business needs

 Manages clinical and non-clinical duties efficiently

 Manages multiple demands and needs of clinic operations, patients in the waiting room, and incoming phone calls while maintaining focus and high quality care on the patient in the exam room

 Adapts quickly to new models of patient care for clinic efficiency

 Demonstrates core values of CVS Health MinuteClinic in all communications and interactions

 Assist with hiring, development and evaluation of Practice employees

 Enhances operational effectiveness, emphasizing cost containment without jeopardizing important innovation or quality of care

o Business Acumen

 Validates insurance coverage and incorporates knowledge into care plan

o Autonomy

 Works independently: is self- motivated, prioritizes and solves problems, takes initiative, and advocates for their patients and their practice

 Maintains self-awareness and professionalism of individual actions and how they impact the clinic, practice, and healthcare industry

Required Qualifications

 Active Nurse Practitioner or Physician Assistant license in good standing and active in the state of this job posting.

 Current National Board Certification, Family Practice

 A minimum of 6 months of recent and relevant Nurse Practitioner of which Primary Care experience in either a family medicine or primary care practice, preferred

 Demonstrated effective verbal, written, and electronic communication skills

 Demonstrated outstanding organizational skills and ability to multi-task

 Proven Initiative, problem solving ability, adaptability and flexibility

 Demonstrated ability to work without direct supervision and practice autonomously

 Proven proficiency with information management and technology

 Demonstrated capacity to collaborate with professional colleagues as necessary to provide quality care

Preferred Qualifications

 2-3+ years of Nurse Practitioner experience preferred

 Providers will be assigned a primary site, however, are expected to travel to and staff other locations within a manager-defined area as needed by the business

 While performing the duties of the job, the employee is regularly required to move about and interact with customers, sit, write, operate the computer and phone, speak intelligibly, and hear

Education

 Completion of Master’s Degree level Family Nurse Practitioner program or Bachelors or Master’s Degree in Physician Assistant Studies with current National Board Certification and State of Employment license to practice in the Advanced Practice Nurse role required

Business Overview

It’s a new day in health care.

Combining CVS Health and Aetna was a transformative moment for our company and our industry, establishing CVS Health as the nation’s premier health innovation company. Through our health services, insurance plans and community pharmacists, we’re pioneering a bold new approach to total health. As a CVS Health MinuteClinic practitioner, you have the unique opportunity to manage your clinic and treat your own patients, in an autonomous environment, always knowing you have the support of your colleagues, managers and collaborating physicians, behind you.

At CVS Health, we work every day to help people on their path to better health. Never has it been more important for us to deliver on our purpose to our valued customers, patients, members, and employees. With a presence in communities across the country, CVS Health colleagues are and will continue to be a critical piece of the country’s health care solution. The health and safety of our employees, patients, customers, and members is our top priority as we face the impact of COVID-19 together. If you would like to learn about the actions we are taking as a company as we learn more about COVID-19 and its spread, we encourage you to visit our COVID-19 resource center at https://cvshealth.com/covid-19

We offer a diverse work experience that empowers colleagues for career success. In addition to skill and experience, we also seek to attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity and accountability.

CVS Health is an equal opportunity/affirmative action employer. Gender/Ethnicity/Disability/Protected Veteran – we highly value and are committed to all forms of diversity in the workplace. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf and EEO IS THE LAW SUPPLEMENT at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm . Please note that we only accept applications for employment via this site.

We provide reasonable accommodations to qualified individuals with disabilities. If you need to request an accommodation, a qualified interpreter, written information in other formats, translation or other services, please contact our Advice and Counsel Reasonable Accommodations team by emailing Advice and Counsel Reasonable Accommodations team at mailto:*************@cvshealth.com or calling 877-805-9511.

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