Order Processing Executive (Trainee) #SGUnitedTraineeships

ST LOGISTICS PTE. LTD.

Job Description

Roles & Responsibilities

The Executive - Order Processing (Trainee) assists in preparing customer proposals and/or fulfilling orders, from identifying customer needs, developing proposals, processing orders to shipment and delivery of orders to the customers. He/she assists in managing customers and coordinate with colleagues.

Responsibilities:

• Providing first level contact, convey support to customer requests in timely and accurate manner.

• Properly escalate unresolved queries to the next level of support within STL.

• Process all orders to meet KPI.

• Proactively monitor and resolve on any late distribution, reverse logistics orders if any.

• Work with accounts receivable to verify unbilled invoices.

• To communicate and properly follow-up and highlighted issues with proposed solutions for next course of actions.

Requirements:

• Proficient in MS office applications especially MS Excel, Word & Powerpoint

• Good interpersonal and communication skills with a positive mindset

• Independant and possess initiative

• A team player

Duration of traineeship:

12 months

Eligibility Criteria for SGUnited Traineeships:

a. Graduated or graduating in calendar year 2019 or 2020 from ITEs, polytechnics, universities, or other educational institutions (e.g. private universities and overseas institutions); or

b. Graduated earlier from above institutions and completed National Service in 2019 or 2020.

Requirements

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