Production support engineer / data engineer

New Tone Consulting Pte Ltd

Job Description

Responsibilities:

  • Application maintenance and upgrades
  • Monitoring and proactive support
  • Automation of BAU tasks to improve efficiency
  • Troubleshoot Production issues and following a ‘Follow The Sun principle’ [APAC/EMEA/NAR].
  • Contribute to Data Analytics

Profile
  • Bachelor degree in IT
  • 5+ years of experience
  • Strong working knowledge on Linux (RedHat/Ubuntu)
  • Experience with Elastic Search
  • Experience with Kafka (or similar experience in messaging broker software e.g. Rabbit MQ, ActiveMQ)
  • Experienced Production Support engineer, Service Management skills (ITIL)
  • Understanding of Directory services LDAP, AD, Kerberos...
  • Platform integration skills are much appreciated - Experience in installation, configuration,
  • documentation and administration of multiple pre-production and production platforms in both virtual
  • and physical environments
  • Exposure to: ANSIBLE, DOCKER/KUBERNETES, GIT is a plus
  • Familiar with standard change, releases, patching, incident management processes using tools such as ServiceNow

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