Job Description



Alcohol and Gaming Commission of Ontario


Communications and Corporate Affairs Division



Job Term:

1 Temporary

Job Code:

AGCO/10 - AGCO/10


$88,837.00 - $111,043.00 Per Year (This is a unionized position)

Job ID:


What can I expect to do in this role?
The Alcohol and Gaming Commission of Ontario (AGCO) is a regulatory agency that reports to the Ministry of the Attorney General. The AGCO is responsible for regulating the alcohol, gaming, horse racing and private cannabis retail sectors in Ontario, in accordance with the principles of honesty and integrity, and in the public interest.

The AGCO has a contract opportunity for a Program Manager, External Stakeholder Education. As the successful candidate, you will play a key role in the development of an education plan and strategy for the organization. In this role, you will have a strong internal presence to promote and champion the education plan and strategy, as well as be responsible for working with internal and external stakeholders to develop education and training initiatives and oversee the administration of the Orders of Monetary Penalty (OMP) fund. The position reports to the Director of Communications.

How do I qualify?
Responsibilities include:
• Supporting the development and implementation of an agency-wide education plan and strategy;
• Leading consultations with staff from across the agency as well as external stakeholders to ensure educational needs are met, and to identify and prioritize educational initiatives for appropriate stakeholders.
• Overseeing both the internal OMP funding program, the ETA Fund and funding of initiatives developed by or in partnership with external stakeholders.
• Ensuring education, training and awareness initiatives support AGCO strategic objectives and that funds are administered appropriately and spent pursuant to the proposals.
• Evaluating funding proposals to determine eligibility for funding, based on established eligibility criteria, to create an environment more conducive for regulatory compliance.
• Overseeing approval, monitoring, evaluation and reporting of funding processes, and based on expertise and analysis, make recommendations for necessary program adjustments.
• Working in close partnership with internal training teams on the continued development of an e-learning strategy for the agency.
• Providing expertise and support to internal and external partners to translate educational requirements into effective e-learning, blended, and in-person programs.
• Evaluating training content and implementation plans and adjusting as required to ensure content is accurate meaningful and current.

The ideal candidate should have:
• Bachelor's degree in Education or Business Administration or in a related field
• Professional certification in adult education and post graduate education in a relevant field is considered ideal
• Expert knowledge of adult learning theory gained through formal education or extensive work experience
• Strong knowledge of instructional design, educational technology strategies (including e-learning)
• Foundational knowledge of project planning/management, communication principles, media, and marketing techniques
• Highly developed networking and relationship-building skills
• Excellent ability to collaborate effectively with a wide range of stakeholders
• Astute political savvy
• Excellent verbal and written communication skills

The successful candidate must be eligible to work in Canada and will be subject to an enhanced criminal background check.

Additional Information:


  • 1 Temporary, duration up to 12 months, 90 Sheppard Ave E, Toronto, Toronto Region, Criminal Record Check

Compensation Group:




Education and Training

Posted on:

Tuesday, July 7, 2020

  • This posting is for an organization that is not a part of the Ontario Public Service. The information and tips on the Ontario Public Service Careers website may not apply to this posting. Please use the contact information below to contact the organization directly if you have questions.
  • In accordance with the Ontario Public Service (OPS), Employment Screening Checks Policy (ESCP), the top candidate(s) may be required to undergo a security screening check. Refer to the above to determine the screening checks that are required for this position.

    Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Talent Acquisition Branch (TAB), HR Service Delivery Division (HRSDD) to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

    A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.

How to apply:
  1. You must submit your application using only one of the methods identified below.
  2. Your cover letter and resume combined should not exceed five (5) pages. For tips and tools on how to write a concise cover letter and resume, review the Writing a Cover Letter and Resume: Tips, Tools and Resources.
  3. Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
  4. Be sure to quote the Job ID number for this position.
  5. OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
Send application to: 
To apply to this vacancy please submit your application online at our Careers Webpage located at: by July 20, 2020.

All external applicants (including former employees of the Ontario Public Service) applying to a competition in a ministry or Commission public body must disclose (either in the cover letter or resume) previous employment with the Ontario Public Service. Disclosure must include positions held, dates of employment and any active restrictions as applicable from being rehired by the Ontario Public Service. Active restrictions can include time and/or ministry-specific restrictions currently in force, and may preclude a former employee from being offered a position with the Ontario Public Service for a specific time period (e.g. one year), or from being offered a position with a specific ministry (either for a pre-determined time period or indefinitely). The circumstances around an employee's exit will be considered prior to an offer of employment.

Remember: The deadline to apply is Monday, July 20, 2020 11:59 pm EDT. Late applications will not be accepted.

We thank you for your interest. Only those selected for further screening or an interview will be contacted.

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Les annonces d'emploi pour les postes désignés bilingues sont publiées en anglais et en français sur le site Web. Les annonces pour les postes qui ne sont pas désignés bilingues ne sont pas traduites et elles figurent en anglais seulement, tant dans la version française que dans la version anglaise du site.

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