Property Manager - New Development

FirstService Residential

Job Description

FirstService Residential is looking for a Property Manager to join our New Development Group based out of Manhattan. Job responsibilities include, but are not limited to, the following:

  • Responsible for the daily management of a portfolio of luxury cooperative and condominium hi-rise properties.
  • Oversee all aspects of building management.
  • Act as liaison between Board of Directors, tenants and Company.
  • Work with Board of Directors in establishing bylaws and regulations for building when necessary; i.e: a new development
  • Responsible for leading Board of Director meetings by keeping focus on the agenda created.
  • Prepare Board meeting minutes in a timely and professional fashion.
  • Submit board meeting "agenda packages" to Boards as required but at least five days prior to meetings.
  • Responsible for handling emergencies and crisis management.
  • Supervision and training of building staff members (union and non-union).
  • Conduct thorough interviews for potential building open positions. Responsible for the coordination of background and drug tests of potential new hires.
  • Conduct and manage adequate training of new staff members, as well as the ongoing training of existing staff.
  • Impose progressive disciplinary action if and when required.
  • Responsible for the development and implementation of building staff work schedules.
  • Conduct periodic staff performance evaluations. Develop improvement strategies for the performance of building staff members.
  • Monitor the cash and reserve funds of the property.
  • Responsible for final review of operating statements and monthly financial reports.
  • Actively participate in budget preparation.
  • Assist the property accountant in the presentation of the annual budget to the Board of Directors.
  • Keep track of property financial variance reports.
  • Constantly seek, evaluate, and execute methods to achieve methods to preserve client cash and capital.
  • Responsible for overseeing building repairs and apartment alterations.
  • Approve payment of vendor invoices via accounts payable software, Avidxchange.
  • Diligently monitor and take appropriate action on delinquent tenant/shareholder owner accounts.
  • Ensure that all building permits, licenses, and etc. are compliant with state and local rules and regulations.
  • Responsible for taking immediate action to resolve new violations.
  • Ensure that old violations of record are resolved on a timely basis.
  • Ensure implementation of security and safety safeguards and procedures for portfolio of properties managed.
  • Perform daily routine property inspections to ensure building safety, maintenance, cleanliness, etc.
  • Responsible for the communication of mechanical/building deficiencies and issues with building staff and other appropriate parties involved.
  • Identify, discuss, plan, and negotiate with vendors to complete all necessary capital improvement projects.
  • Responsible for requiring proper vendor insurance with BCS.
  • Responsible for the maintenance requirements of the properties' physical plants, i.e. boiler conversions, HVAC, etc.
  • Interface with all internal department personnel (accounting, compliance, closings, etc.).
  • Maintain and organize electronic and paper tenant and building files.
  • Respond to all communications (phone, email, etc.) in a timely and professional manner.
  • Be familiar with critical provisions of client management contracts.
  • Promote ancillary services (e.g. construction management, energy, sales and mortgage brokerage, etc.).
  • Maintain substantial compliance and follow Property Management Best Practices, particularly FSRconnect.
  • Load tasks onto the resident/building database, FSRconnect, in Task Administration within 48 hours of any board or annual meeting.
  • Email supervisor within 24 hours of a board or annual meeting with a succinct description of the general tone of the meeting.

Knowledge, Skills & Proficiencies:

  • Bachelor's Degree required. Certifications desired.
  • Five (5) + years experience in New York City luxury residential condominium and cooperative property management.
  • A demonstrated ability to supervise staff and make necessary management decisions on a timely basis.
  • Must have superior oral and written communication skills.
  • Must possess a high energy attitude and an ability to multi-task different projects at any given time.
  • Strong analytical, organizational and managerial skills.
  • Working knowledge of Microsoft Office and Windows environment necessary.
  • Experience with Yardi Voyager, Avidxchange, ClickPay is a plus.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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