Receptionist (Sun City)

Banner Health

Job Description

This job was posted by http://www.azjobconnection.gov : For more information, please see: http://www.azjobconnection.gov/ada/r/jobs/3894368 Job SummaryThis position is responsible for greeting, screening, and providing assistance to patients, families, and visitors. This position provides quality customer service and may also answer phones and control access to a care delivery area. Essential Functions

  • Greets and assists visitors to the area.

Provides them with general information regarding processes and policies, and directs them to appropriate resources, services, or areas.

  • Maintains an orderly waiting area and works with volunteer services to provide a positive/satisfying experience for patients and/or visitors.

Reports maintenance issues as needed to facilitate visitor comfort and safety.

  • In patient care delivery areas, coordinates access to the care delivery area, performs visitor authorization procedures, serves as a liaison between visitors and staff, relays visitor concerns to staff, and coordinates visitor support services such as assigning lockers, taking and relaying messages, assigning pagers to visitors, etc.
  • May answer phones, transfer calls , take messages, and relay messages and information as needed.

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