Resiliency & Business Continuity Management Consultant, Business Consulting


Job Description

Organisations will need to have meaningful plans to prepare for a disruption and ensure that customers, the wider market and regulators are informed of an incident. Incidents such as high profile outages and service disruptions have had a dramatic impact on both retail and business customers, in many cases resulting in reputational financial loss.

As a Resiliency and business continuity consultant, you will be leading engagements to assist the clients to develop, plan, implement, and review their resiliency, crisis management and business continuity capability. This includes facilitating in mock-up exercise of the plans, and provide recommendation on improvement opportunities, as well as company-wide cost improvements. EY is a global leading service provider in this space, with a reputation for high quality and cost-effective innovative offerings

Our structured career framework means you’ll continue to develop, whatever level you’re at. And with a network stretching around the globe, you’ll gain valuable insight across industries and geographies.

As part of our Resiliency and business continuity team, you’ll focus on client opportunities where your expertise can make a substantial impact. You’ll apply your knowledge and experience to shape our services and motivate your team. You’ll build valuable relationships with clients and develop strong capabilities, through both formal training and working with senior mentors and talented colleagues.

Your Key Responsibilities

As a consultant within the Resiliency and business continuity team, you will participate in and supervise multiple client engagement teams and other related activities. Engagements focus on the advisory services in development, implementation or assessment on the client’s resiliency, crisis management and business continuity capability, strategies and solutions; including risk assessments, business impact analyses, strategy selection, and documentation of respective procedures. This also includes plan and conduct a mock-business continuity exercises to test the client’s adequacy of existing plans and strategies.

You will serve as a fieldwork leader to assist clients in employing proper resiliency, crisis management and business continuity measures, resources, and solutions to minimize risk.

You will work with client personnel to analyze, evaluate, and enhance their resiliency and business continuity capability.

Skills and Attributes for Success

  • Collaborate with other members of the engagement team to plan the engagement and develop project plan, work program, timelines, risk assessments, and other planning documents.

  • Work with the engagement team to develop resiliency, crisis management or business continuity framework, plan, programme and capability as per client’s requirements.

  • Serve as a fieldwork leader by directing the daily progress of fieldwork, informing supervisors of engagement status, and managing staff performance

  • Demonstrate and apply a thorough understanding of resiliency, crisis management and business continuity management subject.

  • Use knowledge of the current business environment, leading practices (i.e. ISO 22316, ISO 22301, BS 11200 and other standards as applicable) and industry trends to identify the engagement and client service issues, and communicate this information to the engagement team and client management through written correspondence and verbal presentations

  • Demonstrate and apply strong project management skills, inspire teamwork and responsibility with engagement team members, and use current technology and tools to enhance the effectiveness of deliverables and services

  • Creative and proactive in developing new ideas, innovation for team development and client deliverables

  • Manage a portfolio of assignments as project lead

To Qualify for the role you must have

  • A recognized university degree in accounting, business, information technology, or other relevant discipline with 3-5 years of working experiences

  • A minimum of 3 years of exposure in Business Continuity Management industry

  • Experience in all key Business Continuity Management disciplines

  • Experience as a business/ IT auditor or business/ IT risk adviser for a public accounting firm, a professional services firm, or within industry will be an advantage

  • Reasonable understanding of Operational risk and resilience, Business Process improvement methods as well as risk related control frameworks and practices (COCO, COSO, ISO, ITIL, CMM, COBIT, etc.)

  • Reasonable understanding of business process, services and supporting IT environment on the public and private sector.

  • Knowledge of IT and Operations Audit methodology

  • Understanding of the Operational Risk Management methodology

  • Ability to travel up to 20% of the time

  • Ability to be on-call and to occasionally work beyond normal business hours when required, in order to meet urgent client or EY requirements

  • Project management skills

  • Strong written and verbal communication skills and presentation skills

  • Leadership, teamwork and client service skills

  • Demonstrated integrity within a professional environment

  • Other skillset in technology or IT risk will be a high advantage (i.e. IT general controls review, infrastructure review, application controls review, and cybersecurity review)

The successful candidate must hold or be willing to pursue related professional certifications such as



What We Look For

Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident team player that collaborates with people from various teams while looking to develop your career in a dynamic organization.

What Working at EY Offers

EY offers a competitive remuneration package where you will be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements. Plus, we offer:

  • Support, coaching and feedback from some of the most engaging colleagues around

  • Opportunities to develop new skills and progress your career

  • The freedom and flexibility to handle your role in a way that’s right for you

About EY

As a global leader in assurance, tax, strategy and transactions, and consulting services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

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