Sales Support Executive, APJ

Trustwave

Job Description

Description

Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk. Offering a comprehensive portfolio of managed security services, security testing, consulting, technology solutions and cybersecurity education, Trustwave helps businesses embrace digital transformation securely. Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries. For more information about Trustwave, visit https://www.trustwave.com.

The primary purpose of the position is to run the Sales Support & Operations function within Business Operations & Planning Department. This include but are not limited to, quotation preparation management, order processing, vendor discount negotiation and deal registration within Asia Pacific, Japan (APJ).

Typical duties includes:

  • Support Cyber Buisness Sales Specialist to source for 3rd Party quotations including liaising with 3rd party vendors, quote validation and revisions
  • Prepare Business Sales quotations on behalf of account managers
  • Acts as a liaison for the Pre-Sales and Sales teams on quote amendments
  • Tracks maintenance renewals and follow-up with customers via phone and emails 
  • Deal registrations with partners including negotiations for discounts, refresh of expired partner quotations
  • Ensuring proper classification, organization, compilation, validation, analysis and quotations to sales reports
  • Ensure timely and accurate day to day order raising, order closing and provisioning of Singtel SME bundle orders
  • Support order validation in Trustwave SFDC Close /Won on channel opportunities

 Requirements:

  • Minimum GCE A level or at least 2-3 years of relevant experience in sales support and operation functions
  • Must have an eye for details with the ability to multitask
  • An independent professional with good time management skills 
  • Excellent interpersonal and communication skills with ability to work with all levels of management and teams
Education:
We prefer college-educated applicants, but at minimum, high school diploma or equivalent is required for employment.

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

To All Agencies:Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave’s policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

Trustwave is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.

Trustwave is a leading cybersecurity and managed security services provider that helps businesses fight cybercrime, protect data and reduce security risk. Offering a comprehensive portfolio of managed security services, consulting and professional services, and data protection technology, Trustwave helps businesses embrace digital transformation securely. Trustwave is a Singtel company and the global security arm of Singtel, Optus and NCS, with customers in 96 countries. For more information about Trustwave, visit www.trustwave.com.

To All Agencies: Please, no phone calls or emails to any employee of Trustwave outside of the Talent Acquisition team. Trustwave policy is to only accept resumes from agencies via the Trustwave Agency Portal. Agencies must have a valid fee agreement in place and they must have been assigned the specific requisition to which they submit resumes, by the Talent Acquisition team. Any resume submitted outside of this process will be deemed the sole property of Trustwave and in the event a candidate is submitted outside of this policy is hired, no fee or payment of any kind will be paid.

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