Security Concierge

1st Class Protection

Job Description

Salary: £8.50-£9.00 per hour

We are looking for individuals willing to go the extra mile. You will be well-presented, organised and vigilant, and able to combine excellent customer service whilst being able to respond confidently to security threat.

Job title: Security Concierge
Hours: Full-time
Contract: Permanent
Salary: £8.00 -£8.50 per hour
Location: Various in London

Person Specification:
All our Concierge:
  • Are able to deal with difficult clients in an effective and professional way.
  • Are friendly, polite and well-presented at all times
  • Are always well-presented
  • Are reliable
  • Are flexible in your approach to work.
  • Able to multi-task and work effectively under pressure on your own initiative as well as part of a team.
  • Effective communicator through relevant media.
Desirable skills and experience:
  • Have a good level of English
  • Customer Service experience
  • Previous experience as a security guard or concierge.

The Role:

Duties are varied. Security Concierge may be asked to do any of the following:
  • Be the first point of contact for all visitors when they arrive at the offices: answer queries, give directions and ensure every client is supported during their visit
  • Greet clients, staff and visitors when visiting the premises
  • Let clients and visitors into the building after enquiring about their visit
  • Signpost and assist clients and visitors to Reception as required
  • Be vigilant, ensuring the office is safe and secure for staff during working hours
  • Deliver exceptional client service at all times
  • Maintain security at main door during the day
  • Sign in and out all staff as they arrive and depart the office for fire safety regulations
  • Receive and direct deliveries
  • Be the main key-holder
  • Support staff when loading or unloading files at the office
  • Greet and sign-in contractors
  • Build professional relationships with clients by being friendly and effective in your role
About 1st Class Protection:
We have been established since 2003, delivering security services to a number of locations, which include:
  • Public buildings
  • Construction sites
  • Flats, apartment blocks, private residences
  • Corporate offices
  • Schools, nurseries, colleges
  • Places of worship

All our Security Officers have an SIA licence and full training is given to help you achieve this licence and prepare for the role.

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