Senior Manager, ERA Delivery

Standard Chartered Bank

Job Description

About Standard Chartered 

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.  

To us, good performance is about much more than turning a profit.  It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. 

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

The Role Responsibilities & Our Ideal Candidate

The role holder will support the Global Head ERA Delivery in delivering the Enterprise Risk Analytics function model development and delivery agenda ensuring that the ERA strategy and objectives are defined and being effectively delivered, with day to day responsibility for business management activities as well as a key role in supporting relevant governance & control processes.

Strategy & Target Operating Model

  • Support the Global Head ERA Delivery in the oversight of the delivery agenda across ERA

  • Support the Global Head ERA Delivery in implementation of ERA target operating model and that changes to people, policy, processes, technology and governance are managed effectively and imbedded appropriately into BAU

  • Coordinate effective communication, both internally and externally, on ERA capabilities and progress on deliverables


  • Awareness of ERA core deliverables including current Model Development activity and future planned strategy

  • Good understanding of ERA customer business needs including expectations from Regulators as well as our internal Business functions model requirements.


  • Proactively support third party vendor partnerships owned by ERA on behalf of SCB including assisting with Supply Chain Management Processes such as vendor selection (RFP, RFI, RFQ)

  • Act as secretariat to ERA MT meetings when required and proactively manage action items arising

  • Support the Global Head ERA Delivery in ensuring Service Level Agreements (SLA’s) in place where necessary, particularly as the build out of our offshore locations progresses

  • Support the Global Head ERA Delivery in tracking of headcount, FTE and costs, owning the monthly process to monitor this

Risk Management

  • Proactively scan the ERA landscape and assist in identifying, assessing, monitoring, controlling and mitigating risks to the Group that come from key activities undertaken by ERA


  • Proactively drive the management of audit, both internal and external, and residual risk commitments assigned to ERA.  Work collaboratively with key stakeholders to ensure audit commitments are met and comprehensive regular updates provided

  • Support line ownership responsibilities for Prudential Compliance Framework and ensure controls are operating effectively

  • Support ensuring adherence by ERA to Operational Risk Framework and support the design and testing of key controls.

Regulatory & Business Conduct

  • Display exemplary conduct and live by the Group’s Values and Code of Conduct.

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Support the

    ERA Team

    to achieve the outcomes set out in the Bank’s Conduct Principles

    : [The Right Environment.] *

  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

  • Members of ERA MT
  • Senior members of the ERA team including 1 downs of the ERA MT

  • Senior members of the ERM team

  • Internal & external Audit

  • Key Regulators

Strategy & Target Operating Model



Risk Management


Regulatory & Business Conduct

Key Stakeholders

Apply now to join the Bank for those with big career ambitions. 

To view information on our benefits including our flexible working please visit our career pages. We welcome conversations on flexible working.

FindTheBestJob is a free service and does not charge a fee at any stage of application or recruitment process. Don’t provide your bank account or credit card details to anyone during job application. FindTheBestJob does not guarantee the availability of a job since organizations may end applications earlier than due date.

Apply Now