Senior/Network Engineer (ICT Service Delivery)
M1 LIMITED
Job Description
Roles & Responsibilities
Job Responsibilities
- Diagnose and resolve clients’ network, security and performance problem
- Configure network and security equipment
- Support on network infrastructure support through remote or on-site
- Basic network infrastructure design and implementation
- Co-ordinate with external vendor or contractors to resolve clients’ issue
- Provide after hour support for emergency/critical operation when required
- Project documentation, preventive maintenance and remote monitoring
Job Requirements
- Bachelor’s Degree/Diploma in Information Technology or its equivalent
- At least 3 years of relevant working experience in Information and Communication Technologies
- Experience in project management/implementation and liaising with user/vendor to define business requirements and deliver solution
- Valid CCNA or CCNP certification preferred
- MCP and/or VCA certification is an added advantage
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