Job Responsibilities

• Diagnose and resolve clients’ network, security and performance problem
• Configure network and security equipment
• Support on network infrastructure support through remote or on-site
• Basic network infrastructure design and implementation
• Co-ordinate with external vendor or contractors to resolve clients’ issue
• Provide after hour support for emergency/critical operation when required
• Project documentation, preventive maintenance and remote monitoring

Job Requirements

• Bachelor’s Degree/Diploma in Information Technology or its equivalent
• At least 3 years of relevant working experience in Information and Communication Technologies
• Experience in project management/implementation and liaising with user/vendor to define business requirements and deliver solution
• Valid CCNA or CCNP certification preferred
• MCP and/or VCA certification is an added advantage