Senior/Network Engineer (ICT Service Delivery)


Job Description

Roles & Responsibilities

Job Responsibilities

  • Diagnose and resolve clients’ network, security and performance problem
  • Configure network and security equipment
  • Support on network infrastructure support through remote or on-site
  • Basic network infrastructure design and implementation
  • Co-ordinate with external vendor or contractors to resolve clients’ issue
  • Provide after hour support for emergency/critical operation when required
  • Project documentation, preventive maintenance and remote monitoring

Job Requirements

  • Bachelor’s Degree/Diploma in Information Technology or its equivalent
  • At least 3 years of relevant working experience in Information and Communication Technologies
  • Experience in project management/implementation and liaising with user/vendor to define business requirements and deliver solution
  • Valid CCNA or CCNP certification preferred
  • MCP and/or VCA certification is an added advantage

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