The Software Engineer is responsible for joining a product team and contributing to the software design, software development, and overall product lifecycle for a product that our users love. The engineering process is highly collaborative. Software Engineers are expected to pair on a daily basis as they work through user stories and support products as they evolve.
In addition, Software Engineers may be involved in product configuration, performance tuning and testing as well as production monitoring.
As a Software Engineer, you will be part of a team with more experienced engineers to help build and grow your skills while you create, support, and deploy production applications.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
60% – Delivery & Execution:
Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
Works with Product Team to ensure user stories that are developer-ready, easy to understand, and testable
Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
Writes custom code or scripts to do “destructive testing” to ensure adequate resiliency in production
Configures commercial off the shelf solutions to align with evolving business needs
Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
20% – Support & Enablement:
Fields questions from other product teams or support teams
Monitors tools and participates in conversations to encourage collaboration across product teams
Provides application support for software running in production
Proactively monitors production Service Level Objectives for products
Proactively reviews the Performance and Capacity of all aspects of production: code, infrastructure, data, and message processing
Participates in learning activities around modern software design and development core practices (communities of practice)
Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
Reviews and discusses code from more senior engineers to understand best practices and design patterns
Increases business acumen by learning about other parts of the business
NATURE AND SCOPE
Typically reports to the Software Engineer Manager or Sr. Manager.
ENVIRONMENTAL JOB REQUIREMENTS
Located in a comfortable indoor area. Any unpleasant conditio
Typically requires overnight travel less than 10% of the time.
Additional Environmental Job Requirements:
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