Specialist, Foreign Exchange Dealer Support

Western Union

Job Description

Foreign Exchange Dealer Support Specialist, Toronto, Ontario, Canada 

Are you passionate about providing strategic client service to trading teams? Are you passionate about showing leadership and professionalism? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Foreign Exchange Dealer Support Specialist. 

Motivated by our values: purpose driven, globally minded, and trustworthy & respectful 

We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen. 

Relentless pursuit of better 

You’ll be responsible for providing support to our Foreign exchange (FX) team in Toronto, Ontario. We’ll look to you to demonstrate high-level administrative and operational support to our Canadian FX teams. In addition, you will play a key role in ensuring our FX teams drive results all while providing a high level of awareness and competence at the organizational level. Indeed, you’ll take ownership of issues and lead relationships and results.

For such an important role, you will have 1-2 years of experience within a fast-paced customer service environment. In addition, you’ll have a demonstrated ability to consistently meet SLA agreements, demonstrate professionalism, leadership, and wield solid skills in MS Office applications. A Bachelors degree is preferred, although not required.

Join us, and let’s move money for better 

It’s an exciting time at Western Union. We’re growing as a business and we're shaping the financial services sector by driving quality, convenience and customer service to new levels of excellence. We’re unleashing our potential. If you’re ready to do the same, apply now. 

We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package. 

Inclusion and diversity are fundamental to our culture and success. Western Union is proud to be an Equal Opportunity-Affirmative Action Employer. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws. We are committed to equal employment opportunity regardless of race, colour, religion, sex (including pregnancy or related medical conditions), national origin, veteran status, sexual orientation, gender identity, age, disability, marital status, or any other protected category. 

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