Talent and Culture Program Manager

Job Description

In this role you will be responsible for tasks such as planning, coordinating and writing communications required to deliver and maintain our talent and culture programs and projects. Additionally, you will maintain records, compile statistics and create reports and presentations.

Manage elearning platform; enrollment and user record management

Compile, analyze data and produce reports

End-of class survey and evaluation management

Manage Tuition Reimbursement Program

Provide event support such as booking facilities, instructors/presenters, and catering

Virtual event support (setup and technical production)

Manage department projects; annual recognition event and engagement survey

Vendor sourcing and relationship management

Manage recognition programs

Construct communications and prepare presentations

Create and administer Intranet content

Manage incoming department communications, internal customer e-mails and phone lines

Demonstrate compliance with all bank regulations that apply to your position and keep up to date on regulation changes

Maintain working knowledge of our policies and procedures regarding the Bank Secrecy Act, Regulation CC, Regulation E, Bank Security and other regulations that apply to your position.

Job Skills
Customer service mindset
Strong organizational and record-keeping skills
Accuracy and attention to detail
Action oriented; able to work effectively in a fast-paced environment
Ability to work autonomously and in a team environment
Meet deadlines with minimal supervision
Ability to think on your feet and answer questions in a group setting
Research and problem solving skills

Multitasking proficiency

1-3 years of relevant program/project management experience, or equivalent

Bachelors degree in Business, Human Resources, Organizational Development or related field is preferred

Virtual event production (Teams, WebEx)

Advanced skills in a Microsoft Office365 environment

Excellent written and oral communication skills

Knowledge and/or experience with Learning Management System an asset

Physical and Environmental Demands
Office environment no specific or unusual physical demands.

Occasional travel.

About Umpqua
We do things a little differently here at Umpqua. Our retail stores serve as community hubs, our associates are given up to 40 hours of volunteer time each year, and we're never satisfied with the status quo. But greatness has no finish line, so we continue every day to keep people at the center of everything we do. We focus on building relationships, understanding our customers' needs and connecting to people in new and innovative ways -- always staying true to our mission of providing personalized banking for all people, whenever and however they prefer to bank.

Umpqua Bank is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, protected veteran status, or disability. We maintain a drug-free workplace and may perform pre-employment substance abuse testing.

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