Teller/Customer Service Airport Branch

Job Description

Teller/Customer Service - Airport Branch

Company Order Number:21-105

Description

Space Coast Credit Union is seeking a Full Time Member Service Specialist for our Airport Branch in Melbourne FL.

If you enjoy a variety of tasks, like to interact with the public, have the ability to multi-task effectively, and enjoy delivering exceptional customer service, this is the job for you! Your excellent communication skills will enable you to easily adapt to SCCU's sales culture and maintain effective referral techniques for all SCCU products and services.

As a Member Service Specialist, job duties will include processing transactions including deposits, withdrawals and loan payments, selling monetary instruments, assisting Members with various services which may include entering and exiting safe deposit boxes, processing check orders, Call 24 applications, opening and closing consumer loans as scheduled, processing changes, explaining various loan products and payment options such as dealer and private sale auto loans, credit cards, mortgage loans, equity loans and various insurance products.

Benefit eligibility is the first of the month following date of hire.

Monthly Incentive Package for Meeting Goals!

Special PERKS for SCCU Employees!
- Loan Discounts-Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc.
- GAP coverage at half price
- Special discounts
- Fixed low rate credit card
- Identify Protection at no cost

Ideal candidates will possess the following skills:
- Excellent communication skills (including verbal and written)
- Cash handling experience
- Exceptional organizational and multi-tasking skills
- Excellent customer service skills
- A great team player and ability to adapt to an ever-changing environment
- Good math skills
- Effective problem solving skills
- Sales experience and ability to recognize referral opportunities for all SCCU products and services

Requirements:

6-12 months prior experience in cash handling and providing customer service. Experience referring products and services or retail sales helpful. Experience servicing new accounts and consumer loan closing within a credit union, banking, or savings and loan environment is preferred.

Education:

High School Diploma or equivalency

Schedule: 40 hours per week, Full Time, during branch operating hours; see below.

Monday - Thursday 7:45am - 6:15pm. Friday 7:45am - 7:15pm. Saturdays: 8:30am - 1:30pm, Alternating on Rotation.

Competitive Compensation:

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