ABOUT LUMEN

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at news.lumen.com, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

THE ROLE

Lumen’s Internship Program is a path for career readiness in the 4th Industrial Revolution. 

Be a part of an internship program, driving human progress through technology.  During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time.  Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.

The Experience

• Innovate – to deliver solutions to real business problems 

• Transform – your skills and knowledge through challenging work projects

• Connect – to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.

• Impact – through Community & Social Involvement – collaborate with our ERGs to give back and make an impact in the communities Lumen serves.

THE MAIN RESPONSIBILITIES

Cybersecurity Incident Response Team (CIRT) Engineers are expected to respond to and mitigate/remediate cybersecurity alerts from Lumen assets. CIRT Engineers research and recommend preventative measures in conjunction with managing reactive alerts. In addition, CIRT Engineers are responsible to evaluate current capabilities and predict future needs, then work with internal stakeholders, vendors and peers to anticipate, define, and pursue these capabilities.

Main Responsibilities:

As a Security Intern in our Global Network Operations organization, you will work collaboratively with our team to ensure all security alerts are handled and improvements are made.  Tasks during the 10 weeks will include responding to alerts and running self-paced projects. 

• Work with the Cybersecurity Incident Response Team (CIRT) to ensure all security alerts are handled and recommendations for improvements are made

• Review possible malware infections 

• Review emails for malware 

• Review logs for security alerts 
• Work with employees on security best practices and securing company assets and data
• Work a proactive security project to help Lumen's security posture

WHAT WE LOOK FOR IN A CANDIDATE

• Pursuing a Bachelor's or Master's degree in Data Science, Computer Science, MIS, Cybersecurity, and other related fields

• Enrolled at a 4-year accredited college or university; junior or senior level education status at the start of the internship (graduating August 2023 – June 2024).

• GPA: 3.0 or higher preferred, not required 
• Must be available to work 30 – 40 hours, during the specified 10-week timeframe
• Understanding of the following tools: SIEM, IDS / IPS, host based anti-virus, or similar products. 
• Network Security understanding; i.e. Network firewalls etc. 
• Microsoft or UNIX (including Linux or other UNIX derivatives) operating system administration. 
• Development experience in scripting languages such as Python or Perl. (Nice to have not required)

Proficiency and understanding of:

• Windows systems 
• LINUX

• Malware Technology

• SIEM Technology

• Windows end point operating systems 
• Email examination 
• Security principles and best practices 
• Network traffic 
• Server operating systems 
• Basic troubleshooting computer systems
• Log review experience is a plus

Professional Attributes

• Strong drive for results and taking initiative

• Ability to be inquisitive, critical thinking, and adaptable

• Ability to collaborate and have agility while making effective decisions

• Strong written and verbal communication skills
• Ability to interact with business partners and drive the conversation

WHAT TO EXPECT NEXT

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position.  A separate email invitation will be sent to you (check your spam) within 6 hours of application.  For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application.  Thank you!

Requisition #: 318735

When applying for a position, you may be subject to a background screen (criminal records check, motor vehicle report, and/or drug screen), depending on the requirements for the position.  Job-related concerns noted in the background screen may disqualify you from the new position or your current role.  Background results will be evaluated on a case-by-case basis.

EEO STATEMENT

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”).  We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

NOTE: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. 

DISCLAIMER

The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.  Job duties and responsibilities are subject to change based on changing business needs and conditions.